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Shipping policy

Shipping Policy for ReokimShop


Welcome to reokim Shop! Please refer to the guidelines below for a seamless and informed shopping experience, no matter where you're located.

Section 1: Applicability and Acceptance

This policy applies to all orders, including international ones. By placing an order with us, you agree to adhere to the policies outlined below.

Section 2: Shipping Costs and Options

We offer various shipping options to cater to our diverse customer base, including standard postal shipping and expedited choices for faster delivery. All international orders qualify for free shipping, regardless of the destination.The country that provides delivery services is the United States, with regions consisting of one federal district, Washington, D.C., and 50 states.

Section 3: Shipping Duration and Handling

Our business hours are from 10:00 AM to 8:00 PM on weekdays, and from 12:00 PM to 4:00 PM on weekends, Orders placed before the daily cutoff time of 2:00 PM will be processed for shipping. Shipments typically take 5 to 7days . Our dedicated team handles your order within 1 to 3 business days, from Monday to Friday.

Section 4: Address Changes

Once an order is in transit, we cannot modify the delivery address.

Section 5: Order Tracking

Upon shipment, you'll receive a Shipment Confirmation email with your tracking number(s).

Section 6: Cancellations and Refunds

Cancellations are accepted before dispatch. For dispatched orders, refer to our refund policy.

Section 7: Damaged Parcels

If you notice damage during transit, consider rejecting the delivery if possible. For accepted parcels later found damaged, contact our customer service for guidance.

Section 8: Special Considerations

- Provide a valid phone number for prompt communication.

- We do not ship to Military Bases or PO Boxes.

- During holidays, expect additional transit days due to potential delays.

Rest assured, we select shipping methods for safe and timely delivery.

Section 9: Customer Service

For inquiries, concerns, or assistance, contact our dedicated customer service team at [email protected].

Section 10: Order Tracking

Use our online Order Tracking feature with your emailed order number for estimated arrival information.

We are committed to providing an exceptional shopping experience, no matter your location. Thank you for choosing reokim Shop!

Shipping Address: 3021 Watson Lane Victoria TX 77901

Customer Service Email:[email protected]

contact number: +14582967863